Shipping policy

Last updated: 01/26/2026

Thank you for shopping with us. Please review our shipping policy carefully, as it explains how your order will be processed and delivered.

Order Processing Time

All orders are processed within 1-3 business days (excluding weekends and holidays) after receiving your order confirmation email.
You will receive another notification once your order has shipped.

If we are experiencing a high volume of orders, processing may be delayed by a few days. If there is a significant delay, we will contact you via email.

Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

Estimated delivery times:

  • Standard Shipping: 1-3 business days
  • Expedited Shipping: 1 business day

Delivery times are estimates and not guaranteed.

Shipping Carriers

We ship orders using the following carriers:

  • [USPS / UPS / FedEx / DHL / Other]

Carrier selection is based on destination, package size, and shipping method selected at checkout.

Shipment Confirmation & Tracking

Once your order has shipped, you will receive a shipping confirmation email containing your tracking number. Tracking information may take up to 24–48 hours to update.

International Shipping

We currently do not ship internationally.

Incorrect Address Disclaimer

Please ensure your shipping address is correct at checkout. We are not responsible for orders delivered to incorrect or incomplete addresses provided by the customer.

If an order is returned to us due to an incorrect address, you may be responsible for additional shipping charges.

Lost or Damaged Packages

We are not responsible for packages lost or damaged in transit. However, if your order arrives damaged, please contact us within 1 day of delivery with photos of the damage, and we will assist you in filing a claim with the carrier.

Returns Related to Shipping

Please review our Return Policy for details on returns, exchanges, and refunds.

Contact Us

If you have any questions about shipping, please contact us:

  • Email: emanager@qsp365.com
  • Business Hours: M-F 9-6 CT